Skiing in Serfaus Skiing in Serfaus


We invite you to learn more about Austria with the help of our training programme, but also invite you to use this training as the starting point for a successful long-term partnership. Learn about Austria in a fun and interactive way, receive valueable marketing tips and earn the designation of "Austrian Certified Travel Specialist"

Austrian Certified Travel Specialist



ACTS FAM Trip 2015

We would like to thank all Austrian Certified Travel Specialists 2015 for their ongoing support and would like to share a few impressions of this year’s ACTS Fam Trip to Austria with you.

Every year a selection of our ACTS graduates are invited on the annual ACTS FAM trip to Austria. We are now proud to announce our FAM trip 2015 participants and the regions we have selected for them as well as our partnership with LUFTHANSA.
This year’s FAM trip will started on 4th October in INNSBRUCK, the capital of the Alps. We visited the Nordketten Bahnen and had lunch at 2.000 meters above sea level. In the afternoon we strolled around the city. The next day we started with a visit at the newly renovated Swarovski Crystal Worlds.

On day 3 we took a plane with Austrian Airlines from Innsbruck to Vienna. In VIENNA, Austria’s capital city, we visited the famous Schönbrunn palace. On the next day we explored Vienna's city centre, visited the Swarovski flagship store, enjoyed the famous Sacher cake and a lovely evening in a traditional Austrian restaurant. On 9th October everybody returend by Lufthansa.

The lucky winners are:

CompanyGiven nameFamily name
Abu Dhabi Travel BureauAqifImtiaz Mukadam
Al Jumaiah Travel & TourismAhmedShehata
Al Naboodah TravelAasmaShaikh
Al Rais HolidaysMelanieGodinho
Al Tostamani Travel & HolidaysLloydFernandes
Al Tayer Travel AgencyFeminaMakwana
BCD TravelSheenaBorres
Jumbo TravelGelina MandalDesabelle
Regency Travel & ToursPortia AnnVillanueva

Once again, the Austrian National Tourist Office would like to thank all our Austrian Certified Travel Specialists 2015 for their ongoing efforts and fantastic work! We are committed to update and improve our training program and help you to stay ahead on the knowledge front!

Congratulations again!