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Official Terms & Conditions of the Austria Travel Expert Competition

By registering on www.austriatravelexpert.com website, the registered person agrees to be bound by these Terms and Conditions.

 

 

General

Registrations must comply with all these Terms and Conditions to be valid.

By registering on www.austriatravelexpert.com website, the registered person agrees to be bound by these Terms and Conditions. Any questions, comments or complaints can be directed to the Austrian National Tourist Office (Promoter) in Sydney.

The competition commences on 10 August 2020 (AEST) and concludes on 11 December 2020 (AEST).

 

Promoter

The Promoter is the Austrian National Tourist Office. Tel: +61-2-9299-3623 Email: sydney@austria.info

The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the competition on the dates and in the manner described in these terms and conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the competition and recommence it from the start on the same conditions, subject to any written directions given under State Regulation.

The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with any prize/s except for any liability which cannot be excluded by law. The Promoter is not responsible for any incorrect or inaccurate information, either caused by the phone user or for any of the equipment or programming associated with or utilised in this competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of entries.

If for any reason this competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to any written direction given under State Regulation.

The Promoter reserves the right to modify, suspend or terminate the competition without notice.

 

Eligibility

Registration is free.

Entry to the Competition is open to Australian and New Zealand citizens and permanent residents who are aged 18 years and over as at the time of the Competition, who remain Australian or New Zealand citizen or permanent resident for the duration of the promotional period. To be eligible to win a prize the participant must work within the travel industry.

The Promoter reserves the right to request verification of age, identity, residential address, travel agent registration and any other relevant information. Verification is at the discretion of the Promoter; whose decision is final.

The Promoter reserves the right to disqualify any individual who is involved in any way in interfering or tampering with the conduct of this website.

Employees of the Promoter and/or its related companies and/or any agencies associated with the website, are not eligible to participate in the training to win any competitions associated. “Immediate family” means spouse, de facto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the employee.

Inaudible, incomprehensible, and illegible entries will be deemed invalid.

 

Prizes

Major Prize

The highest scoring participant who has completed all quizzes (1-8) by 11 December 2020 (AEST) will win the Major Prize.

Participants must enter their valid details to sign up on www.austriatravelexpert.vom website and be eligible to win the prize.

Participants may only complete the quiz for a module once. Incomplete or automated entries will be disqualified.

Major Prize includes:

  • 2 return flight tickets to Austria
  • 2 Eurail Passes
  • One-week accommodation*

*details will be confirmed at a later date

This prize cannot be exchanged for goods or cash, nor can it be sold to any other person, and is non-transferrable. This prize cannot be upgraded to Business Class.

Winner Notification

The winner of the major prize will be notified via email on 16 December 2020 from the Austrian National Tourist Office.

Winner(s) must confirm their prize acceptance within 7 calendar days upon the announcement / receiving the winning email.

In the event that for any reason whatsoever the winner(s) is unable to confirm their acceptance in writing to the Promoter within 7 days or unable to accept the prize, the Promoter will select the second in line for this competition and will contact this winner(s) via email.

The Promoter’s draw is final.

The winner(s) will be drawn from all entries received throughout the duration of the competition period by representatives of the Austrian National Tourist Office.

 

Mini Prizes

To win a mini prize, Travel Agents must complete the quiz of a module within the timeframe as per schedule below. The 5 participants with the highest score of each quiz within the timeframe will win a mini prize.

 

 

Timeframe

 
 

Modules

 
 

Prize

 
 

Winner notification

 
 

10.08. – 13.09.2020

 
 

Austria – The Essentials

 
 

Austrian Wine Hamper

 
 

16.09.2020

 
 

Cultural Experiences in Austria

 
 

Austrian Wine Hamper

 
 

Nature Reloaded

 
 

Austrian Wine Hamper

 
 

28.09. – 01.11.2020

 
 

Austria’s Capital Vienna

 
 

Austrian Wine Hamper

 
 

04.11.2020

 
 

Austrian Cities

 
 

Austrian Wine Hamper

 
 

Skiing & Winter in Austria

 
 

Austrian Wine Hamper

 
 

16.11. – 06.12.2020

 
 

Culinary Delights in Austria

 
 

Austrian Wine Hamper

 
 

09.12.2020

 
 

Accommodation in Austria

 
 

Austrian Wine Hamper

 

 

 

Publicity Release, Use of Personal Information

The Promoter is not responsible or liable in any manner for any content or materials posted to this Competition.

The Promoter assumes no responsibility for any failure to receive an entry or for inaccurate information or for any loss, damage, or injury as a result of technical or telecommunications problems, including security breaches. If such problems arise, then the Promoter may modify the Competition.

All entries in the competition become the property of the Promoter. The Promoter collects personal information from entrants to conduct the competition and may, in the course of business, disclose the personal information to third parties, as required. Entry in this competition is conditional on provision of the personal information requested. Entries may be entered into a database and the Promoter may use the entrants’ names and addresses for future promotional, marketing and publicity in various forms by the Promoter, and the entrant consents to such use. Entrants may direct any request to access their personal information to the Promoter. The promoter may share the entry details with the prize provider. The Promoter makes no representations or warranties as to the quality/suitability of any of the goods or services offered as prizes. The Promoter is not liable for any loss suffered or sustained to person or property and including, but not limited to consequential (including economic) loss by reason of any act or omission, deliberate or negligent, by it, or its agents, in connection with the arrangement of supply, or the supply, of any goods or services connected with this Competition.

The Promoter shall not be liable for any loss or damage whatsoever that is suffered by any registered Entrant or winner (including but not limited to indirect or consequential loss), or for any personal injury suffered or sustained as a result of taking any prize, except for any liability that cannot be excluded by law.

 

Exclusion of Liability

By registering on this website each registered person assumes sole liability for any personal injury and/or damage to property caused or claimed to have been caused to him or her as a result of or in connection with participating in any training and/or competition.

These official rules do not affect, and are not intended to affect, any rights or remedies as consumer might have, which cannot be excluded under applicable consumer protection laws.

 

Contact us

Austrian National Tourist Office
Suite 14, 235 Spit Road
Mosman NSW 2088

Phone:02 9299 3621
Email:sydney@austria.info

 

Office Hours:

Monday - Friday, 9am - 5pm (AEST)
Please note that our office is not open to the general public. Please contact us via phone or email for any holiday enquiries.